Traction counter sales employees perform a variety of duties. Primarily greet and assist customers, provide technical advice, promote the current sales promotion.

Responsibilities :

Assisting customers with their parts questions and needs (either in-person or via telephone)

Operating a cash register, computer and paper cataloging systems and processing daily paperwork and forms

Effectively communicating features, benefits, and warranty policy information to customers

Demonstrate a positive, helpful attitude as well as presenting professional conduct and appearance at all times

Demonstrate knowledge of products and their applications ( give technical advice, troubleshoot, and help solve customers’ problems

Provide sales support, process customer stock orders

Assist outside salesperson, as needed

Perform all other associated tasks assigned by management

Qualifications :

Must be at least 18 years of age

Prior Heavy Duty parts background or knowledge is preferred

Exceptional customer service and communications skills (both written and verbal)

A positive attitude and great personal drive

A willingness and ability to learn in a fast-paced retail sales environment

Availability to work on weekends

Valid driver’s license

Last updated : 2024-04-30